1. Who We Are
Tech Savvy Solutions is a professional digital marketing agency headquartered in Lahore, Pakistan. We provide SEO, web development, PPC, social media marketing, and content marketing services to businesses across Pakistan and internationally.
Company Name: Tech Savvy Solutions
Website: https://techsavvysolutions.org
Address: PO 6, 2nd Floor, 62-C2, Gulberg 3, MM Alam Road, Lahore, Pakistan
Contact Email: techsavvysolution28@gmail.com
WhatsApp: +92 320 4025980
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide Directly
When you contact us, request a free audit, or fill in a form on our website, we may collect:Your full name
Email address
Phone number or WhatsApp number
Company name and website URL
Details about your project or service inquiry
2.2 Comments
When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string. This information helps us detect and prevent spam.
An anonymised string (hash) created from your email address may be provided to the Gravatar service to determine whether you use it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture — if associated with your email via Gravatar — may be visible to the public alongside your comment.
2.3 Media Uploads
If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images published on the site. Tech Savvy Solutions accepts no liability for location data inadvertently shared through uploaded images.
2.4 Automatically Collected Information
When you visit our website, we automatically collect certain technical information, including:
IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time on page, and referring URLs
Device type (desktop, mobile, tablet)
This data is collected through cookies, Google Analytics 4, and similar tracking technologies.
3. Cookies
Our website uses cookies to enhance your browsing experience and collect analytical data. Below is a breakdown of how we use cookies:
3.1 Comment Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are set for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.
3.2 Login Cookies
If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we also set cookies to save your login information and screen display preferences. Login cookies last for two days and screen options cookies last for one year. If you select “Remember Me”, your login session will persist for two weeks. If you log out of your account, the login cookies will be removed.
3.3 Article Editing Cookies
If you edit or publish an article on our site, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
3.4 Analytics Cookies
We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymised data about traffic, user behaviour, and content performance. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
3.5 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For detailed guidance on managing cookies in your browser, visit https://www.allaboutcookies.org.
4. Embedded Content from Other Websites
Articles and pages on this site may include embedded content such as videos, images, and articles from third-party platforms (e.g. YouTube, Vimeo, social media). Embedded content from other websites behaves in the exact same way as if the visitor had visited those websites directly.
These third-party websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with their embedded content — including tracking your interaction if you have an account and are logged in to that website. We recommend reviewing the privacy policies of any third-party services whose content appears on our site.
5. How We Use Your Information
We use the information we collect for the following purposes:
>>>>To respond to your enquiries, project requests, and free audit submissions
<strong>To deliver agreed digital marketing and web development services
<strong>To send service updates, project reports, and relevant communications
<strong>To improve our website content, performance, and user experience
<strong>To detect, prevent, and address spam, fraud, and security issues
<strong>To comply with our legal obligations under applicable Pakistani and international law
We do not use your personal data for automated decision-making or profiling.
6. Who We Share Your Data With
6.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These include:
Google LLC (Analytics, Ads, Search Console)
Meta Platforms (Facebook and Instagram advertising)
Automattic Inc. (WordPress platform and Gravatar)
WP Engine / hosting providers (website infrastructure)
Email and communication platforms (e.g. Mailchimp, WhatsApp Business)
All service providers are contractually obligated to handle your data securely and only for the purposes we specify.
6.2 Password Reset
If you request a password reset on our website, your IP address will be included in the reset email sent to you. This is a standard WordPress security measure.
6.3 Spam Detection
Visitor comments submitted through our website may be checked through an automated spam detection service (such as Akismet). Comment data — including your name, email, IP address, and browser user agent — may be transmitted to this service for evaluation.
6.4 Legal Requirements
We may disclose your personal information if required to do so by law, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our users and the public.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
7. How Long We Retain Your Data
7.1 Comments
If you leave a comment on our website, the comment and its associated metadata are retained indefinitely. This allows us to recognise and automatically approve any follow-up comments without holding them in a moderation queue. If you wish to have your comment removed, please contact us at the details provided in Section 1.
7.2 Registered Users
For users who register on our website, we store the personal information provided in their user profile. All registered users can view, edit, or delete their personal information at any time — except that usernames cannot be changed. Website administrators can also view and edit this information.
7.3 Enquiry and Contact Data
Contact form submissions and client communication records are retained for a period of three (3) years from the date of last contact. After this period, data is securely deleted unless there is an ongoing legal or contractual obligation to retain it.
7.4 Analytics Data
Google Analytics 4 data is retained for 14 months by default, in accordance with Google’s standard data retention settings. We review and update these settings periodically.
8. Your Rights Over Your Data
If you have an account on our website, or have left comments, you have the following rights regarding your personal data:
Rights of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data. This does not include data we are legally obligated to retain for administrative, legal, or security purposes.
Right to Data Portability: You can request an exported file of the personal data we hold about you, in a commonly used machine-readable format.
Rights to Object: You can object to our processing of your personal data in certain circumstances.
Right to Withdraw Consent: Where processing is based on consent, you can withdraw consent at any time.
To exercise any of these rights, please contact us at the details listed in Section 1. We will respond to all verified requests within 30 days.
9. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include:
SSL/TLS encryption on all pages of our website (HTTPS)
Regular WordPress core, theme, and plugin updates
Restricted access to website admin panels
Secure password policies and two-factor authentication for admin accounts
Regular website backups stored in secure, geographically separated locations
Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we are committed to maintaining best practices and acting swiftly in the event of any breach.
10. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information without parental consent, please contact us immediately and we will take steps to remove that information.
11. Third-Party Links
Our website may contain links to third-party websites, social media platforms, and partner services. These sites operate independently of Tech Savvy Solutions and have their own privacy policies. We encourage you to review the privacy policy of any third-party site you visit. We accept no responsibility or liability for the privacy practices of any third-party websites linked from our site.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the “Last Updated” date at the top of this document. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us through any of the following channels:
Company: Tech Savvy Solutions
Address: PO 6, 2nd Floor, 62-C2, Gulberg 3, MM Alam Road, Lahore, Pakistan
Email: techsavvysolution28@gmail.com
Phone / WhatsApp: +92 320 4025980
Website: https://techsavvysolutions.org/contact/
We are committed to resolving any concerns promptly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
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